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Privacy Policy for SoulSearch.ai

Last Updated: (01/12/2025)

Welcome to SoulSearch.ai (“SoulSearch,” “we,” “us,” or “our”). SoulSearch.ai is operated by Agentic Labs LLC. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform, website, mobile applications, and related services (collectively, the “Services”).

By accessing or using SoulSearch.ai, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our Services.

Information You Provide Directly

• Account Information: Name, email address, phone number, username, password.

• Profile Information: Photos, gender, age, date of birth, location, relationship preferences, interests, biography, lifestyle attributes, personality traits.

• User-Generated Content: Messages, prompts, photos, videos, status updates, matches, preferences, and other contributions.

• Payment Information: If you purchase premium features—billing address, transaction details. Payments are processed through third-party payment processors; we do not store full credit card numbers.

• Support Communications: Emails, chat messages, or recordings when contacting customer support.

Information We Collect Automatically

• Device & Usage Data: IP address, browser type, operating system, device identifiers, app version.

• Activity Data: Login timestamps, interactions, clicks, matches, views, and engagement metrics.

• Location Information: Precise or approximate location if you permit access through your device settings.

• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies for authentication, personalization, and analytics.

Information From Third-Party Sources

• Social Logins (optional): When you sign in using Google, Apple, or other networks, we receive account information permitted by your settings.

• AI or Identity Verification Providers: Data from vendors who confirm authenticity of accounts or detect fraud.

• Advertising/Analytics Providers: Insights to improve marketing and platform performance.

2. How We Use Your Information

We use your information for purposes including:

• Creating and managing your account

• Matching you with compatible users

• Providing personalization and recommendations

• Enabling communication between users

• Processing payments for premium features

• Improving, optimizing, and securing our Services

• Detecting and preventing fraud, spam, or abuse

• Responding to customer support inquiries

• Measuring marketing and advertising performance

• Complying with legal obligations

We may use aggregated or anonymized data for analytics, research, and product development.

3. How We Share Your Information

We do not sell your personal information. We may share data in the following scenarios:

With Other Users

Your profile information, photos, preferences, and interactions will be visible to other SoulSearch users.

With Service Providers

We share information with trusted vendors who perform services on our behalf, such as:

• Hosting and cloud services

• Payment processing

• Data analytics

• AI-powered features

• Identity verification

• Customer support tools

• Marketing platforms

These providers must protect your information and use it only as instructed.

For Legal and Safety Reasons

We may disclose information when necessary to:

• Comply with law, regulation, or court orders

• Respond to government or law enforcement requests

• Enforce our Terms of Service

• Protect the rights, safety, or property of SoulSearch, users, or the public

• Prevent fraud or security issues

Business Transfers

If Agentic Labs LLC undergoes a merger, acquisition, asset sale, financing, or bankruptcy, your information may be transferred as part of the transaction.

4. Your Choices and Rights

Depending on your jurisdiction, you may have rights including:

• Access: View the data we hold about you.

• Correction: Update inaccurate or incomplete information.

• Deletion: Request removal of your account or personal data.

• Portability: Download your data in a machine-readable format.

• Objection/Restriction: Limit certain uses of your data.

• Consent Withdrawal: Revoke optional permissions (e.g., location access).

To exercise these rights, contact: privacy@agenticlabs.ai or use account settings.

5. Data Retention

We retain your data only as long as needed for legitimate business purposes, including:

• Operating our Services

• Maintaining safety and integrity

• Meeting legal obligations

When your account is deleted, we remove or anonymize your data, except where law or security needs require retention.

6. Data Security

We use administrative, technical, and physical measures to safeguard your information, such as:

• Encryption in transit and at rest

• Access controls and authentication

• Continuous monitoring and threat detection

No system is completely secure, and we cannot guarantee absolute protection. You are encouraged to keep your login information confidential.

7. Children’s Privacy

SoulSearch.ai is not intended for individuals under 18.

We do not knowingly collect data from minors. If we learn that a user under 18 has provided personal information, we will delete the account promptly.

8. International Data Transfers

Agentic Labs LLC is based in the United States.

If you access SoulSearch.ai from outside the U.S., your data may be transferred, processed, and stored in the U.S. or other countries with different privacy laws. We use legally approved mechanisms for such transfers when required.

9. Cookies and Tracking Technologies

We use cookies for:

• Authentication

• Remembering preferences

• Analytics and performance

• Marketing and personalized recommendations

You may manage cookie preferences through your browser or device settings.

10. AI-Powered Features

SoulSearch.ai uses AI technologies for:

• Profile recommendations

• Chat enhancement

• Safety screening

• Fraud detection

AI outputs are automated but monitored to ensure fairness, accuracy, and safety. You may opt out of optional AI-enhanced features where available.

11. Links to Third-Party Sites

Our Services may link to external websites or services.

We are not responsible for the privacy practices of third-party sites. Review their policies before sharing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are significant, we will notify you through the app or email.

Continued use of SoulSearch.ai after updates constitutes acceptance.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us:

Agentic Labs LLC

Website: https://SoulSearch.ai